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Operations Manager - Hospitality

Operations Manager - Hospitality

Alliance Recruitment Agency

Banjar, Himachal Pradesh, India

Job Description: Operations Manager - Hospitality

Department: Operations
Location: Jibhi, Shoja, Teh. Banjar, H.P (175123)
Contract Duration: 2 years
Experience Required: 2-3 Years
Fresher Considered: No

Education Profile Specifications

  • Graduation: Bachelors
  • Post-Graduation: Not Necessary
  • Special Course: Certification in Operations Management or Systems Creation preferred

Personal Attributes

  • Excellent Leadership Skills
  • Highly Organised Individual
  • Highly Passionate and Motivated to work in a Startup
  • Meticulous
  • Street Smart
  • Passion to explore and live in the mountains

Communication Skills

  • Excellent English Spoken Skills
  • Polite and Humble but taking a stand kind of Communication
  • Good Hindi Speaking to gel with locals and vendors

Qualification :

Bachelor degree

Primary Responsibilities :

Key Competencies (Knowledge, Skills, Attitude & Behavior)

Knowledge:

  • Proficient in all Hospitality Softwares such as Ezee Channel Manager, POS, PMS etc.
  • Excellent flow in Excel Sheet (read, and make them from scratch as systems require)
  • Knowledge Of Cafe, Kitchen, Bar, and Stays Operations
  • Knowledge about how to build Culture
  • Knowledge of various systems that help in automation of hospitality operations
  • Moderate Knowledge of Accounts, Licenses and Paperwork required in Hospitality

Skills:

  • High Organizational and Time Management Skills
  • Skill for Systems Driven Approach
  • Logical and Critical Thinking Skills
  • Implementational Skills
  • Good Negotiation Skills
  • Strong Attention to Detail
  • Proven Track Record of Leadership Skills
  • Great Decision Making Skills
  • Adept at Budgeting and forecasting
  • Ability to Transform Data into Actionable, Strategic Decision Making
  • Good interpersonal Skills
  • Good Hiring and Training Skills
  • Good Conflict Resolution, Performance Tracking and Planned Maintenance Skills
  • High Troubleshooting Skills
  • Strategic Planning Skills

Attitude & Behavior:

  • Humble and Put the Team First
  • Bold, Tough, Confident, Compassionate
  • Can Do Attitude supported with Logic and Passion
  • WIN(Customers)-WIN(Team)-WIN(Business) Philosophy
  • Inquisitive attitude rather than blaming
  • Looking for Root Causes and Long Term Solutions
  • Solutions Oriented Approach
  • High Working Standards and Capable of Uplifting the business to higher standards
  • Clarity Oriented
  • Simple and Effective Action Taker
  • Don’t Substitute Money for Brains
  • Bringing the whole staff together attitude
  • Believes in flat leadership
  • Give and Receive Honest Feedbacks
  • Humble and Polite, Compassionate, Observational
  • Respectful Communication
  • Passionate Human Being, Value Life and Its Beauty
  • Centered and Patient, Kind Human Being

Location

: Alliance Recruitment Agency

: 1 To 3 Years.